The mx series ip phone systems also integrate video, voice, with other features like integrated fax, unified communications, contact center, presence, voice mail, instant messaging, and more, to enhance communications and collaboration for all. Page 1 call transfer placing a call blind transfer. In an amazing bit of foresight, the sip standard that was the foundation for the zultys platform became the standard industrywide for voice over ip communications. Refer to the mxie users manual for detailed information about the interface and all available mxie functions. Zultys technologies was founded in 2001 by iain milnes. This text simply contains detailed instructions on how to remove mxie supposing you decide this is what you want to do. If your login fails, your system administrator may not have granted you mxmobile access rights. Zultys integrates voice, instant messaging, email, video, web conferencing and office phones, smart phones, tablets and computers to work seamlessly on. Zultys mobile communicator is a realtime presence and communications client for android and iphone that delivers a complete unified communications experience to mobile workers by integrating them into the corporate voice and unified communications system. The zultys communicator provides close integration between the zultys ip phone system and the crm application suite. After several years and multiple deployments, zultys remains the right choice.
The intuitive, os independent, mxie media exchange interface for end. Click on role at the top of the mxie screen and click buddies. To register for zrc access, you will need to provide your corporate email address. Launching the application to start zultys mobile, tap on the zultys mobile icon from the list of applications. Zultys based in sunnyvale, california is a manufacturer since 2001 of voip communications systems including ippbxs, ip telephones, conference solutions, and contact center systems. Overview of zultys mx250 enterpriseclass ip pbx the mx250 ip phone system is a featurerich enterpriseclass business ip telephony system that supports high quality voip and unified communications services for up to 250 users on a single appliance and can be seamlessly expanded through an mxnetwork to support up to 10,000 users and 128 offices. Zultys is a premier provider of ucaas, saas, hosted business phone services and premise based communications systems. We can assist nonvatacom zultys customers with setting up sip ports on the phone system, support fees will apply. You should be able to download it directly from your phone system using your web browser by. Communicating and collaborating locally or remotely has never been easier. Zultys could very well be the last phone system you will ever need to buy. Easy to understand, with builtin help menus, the mxie is designed to make it easy to access the amazing features of the zultys system.
Mxie is depreciated and support for mxie will be discontinued in 2021. Zultys mobile communicator seamlessly integrates mobile workers into the corporate voice and unified communications system, providing critical tools such as presence, internal extension dialing, contact center and corporate directory access. May 22, 2009 video overview of zultys personal communication client, referred to as mxie media exchange interface for end users. This pc program was developed to work on windows xp, windows 7, windows 8 or windows 10 and is compatible with 32bit systems. Zultys is a manufacturer of voiceoverip communications systems for organizations with 1010,000 users. Press tran key or the tran soft key during an active send soft key.
Mxie users guide introduction mxie is the software interface by which system users can access mx services and resources. A user is able to both be loggedin to the zultys mxie unified communications graphical. Mxie controls all your calling functions and lets you call and be contacted at any phone you want through the mxconnect feature. After researching available voip pbx vendors solutions, zultys was an easy choice. If the device is usb you may need to unplug it, plug it back in, restart mxie using file exit, restart mxie, and check mxie settings for softphone audio devices.
This center contains sales and marketing materials to assist zultys reseller partners with the sales process. Complete customization whether you are looking to just make calls from your computer, or are a contact center supervisor looking for a. This guide introduces the most frequently used mxie operations. The 5 most important steps to a successful mxie deployment. Mxies flexible design lets you support full contact center functions in addition to your daytoday call and front office needs. Zultys mxvirtual is a fully integrated unified communication solution and ip phone system in a vmwareready virtual appliance. Zultys mx systems support onpremise, cloudbased and hybrid deployments for businesses of all sizes. Please instead use zultys advanced communicator zac. If this does not fix the issue make sure the audio devices are able to be used by the mxie software. Having the right communications system truly can power your business success, so at zultys, we are committed to providing the right products, services and support to make that happen. Mitel unified communications vs zultys mx comparison itqlick. Zultys mobile communicator integrates mobile workers into the corporate voice and unified communications ip phone system, providing critical functionalities such as realtime presence, realtime im and secure chat, single number contact, incoming call and im alerts, iphone mail integration that lets you email contacts right from zultys mobile. Zultys mission is to deliver leading edge, comprehensive unified communication solutions that are flexible, easy to use, and costeffective.
Mxie software true unified communications through one software interface the intuitive, mxie media exchange interface for end users is a desktop client application that integrates and manages all of your communications functions. This increases your ability to multitask and handle overflow and priority calls. If your buddy list is still missing then its most likely undocked from your mxie screen. This software was originally produced by zultys technologies. Its corporate headquarters is in sunnyvale, california. The mxe and mxse premisebased ip phone systems include a sip gateway right out of the box. Mxie supports a range of operator groups and multiple levels of agent roles, and lets you log into multiple roles simultaneously. Please visit the main page of mxie on software informer. Mxie lies within communication tools, more precisely instant messaging.
Video overview of zultys personal communication client, referred to as mxie media exchange interface for end users. In 2006 zultys filed for bankruptcy after which reemerged as zultys, inc. Zultys mobile communicator for android is a realtime unified communications mobility solution that provides mobile employees realtime access to their. The zultys family of advanced open standards sipbased ip phone systems offer businesses of all sizes a featurerich, energyefficient path to ip telephony and unified communications. Ive downloaded the mxie mobile app on my smartphone but am not able to activate it. Zultys mx 25, mx 250 and mx 1200 administration manuals.
If you are looking for software downloads or technical information, please navigate to zultys knowledgebase system zkbs at please note zkbs and zrc require separate registration and login. Reduce your costs, and increase productivity and mobility with zultys mx ip phone system and complete unified communications solution. Mxie is a single interface that is used regardless whether you are lo gging in as an individual or an operator, acd, hunt group, or inbound call center agent. The zultys mx family of cloud and premisebased enterprise class ip phone systems combines unified communications features into a scalable solution that can support from 5 to 10,000 users across 128 locations. Using mxie for remote access to a zultys phone system vatacom. The zultys mobile realtime unified communications mobility solution for the iphone gives mobile employees realtime access to their corporate zultys unified communications system.
Zac incorporates all the interoffice communication featurespresence status, secure group chat, web conference, drag and drop call operationsinto an easy to use collaboration tool. How to use your zultys mxie business phone software. If application permission is requested, select allow 3. Find zultys software downloads at cnet, the most comprehensive source for safe, trusted, and spywarefree downloads on the web. You will find price lists, powerpoint presentations and many other materials to make your job easier. This page is not a recommendation to remove mxie by zultys, inc. Mx series advanced allinone ip phone system solutions for all your business needs manage your phone system your way. Zultys mx system is a product of zultys company which is headquartered in sunnyvale, california. Being able to deploy either a cloud solution, premise solution or a hybrid is.
Zultys salesforce communicator telecom business solutions. Each user must have a zultys mxie client software license and zultys for unified customer communications the zultys communicator unifies corporate voice communications and crm into a simple, intuitive, collaborative customer service system to boost productivity and improve call handling and prospect targeting. It communications zultys mxie ideacom it solutions for. You can have full call control from within a contact record, including clicktodial from the crm record, hold, park, transfer, call notes and call log. Provisioning define the protocol that the phones use to download their configuration files. Mxconnect lets you designate any phone as your business phone a sip phone, an analog phone, or even a mobile phone or home office phone, and twinning lets you easily switch between one phone and the other. Zultys is the global provider of a true allinone unified communications solution. Zultys products include ip phone switches, a wide variety of ip business telephones, web and audio conference solutions, contact center systems and unified communications solutions through a global network of zultys certified partners. A decade ago, business communications meant office telephones.
Zultys mobile communicator for android is a realtime unified communications mobility solution that provides mobile employees realtime access to their corporate zultys unified communication system. Page 2 voice message when you have new voice messages waiting the message key lights up and the red status led flashes. Zultys integrates voice, instant messaging, email, video, web conferencing and office phones, smart phones, tablets and computers to work seamlessly on a powerful unified communications platform. Mxvirtual zultys mxvirtual is a fully integrated unified communication solution and ip phone system in a vmwareready virtual appliance. Ideacom ecsi zultys mx series sipbased ip phone systems. Sending a fax is done with a simple mouse click that launches a fax wizard to let you easily find the document in your system and send it. Zultys premises and virtual solutions do more in one system than any other ip phone system on the market.
Zultys offers a line of unified communications uc solutions and phone system equipment known as the zultys mx series. Innovative, reliable and scalable, mxvirtual integrates voice, video, data and mobility, to optimize collaboration and communications for businesses of all sizes. Zultys mobile integrates mobile workers into the corporate voice and unified communication ip phone system, providing critical functionality such as realtime presence, realtime im and secure chat. Setting up zultys voicemail is easy just following these straightforward instructions. The intuitive, mxie media exchange interface for end users is a desktop client application that integrates and manages all of your. How to do the first time install and configuration of the mxie desktop application for windows and macintosh computers. Shrink your mxie screen dont minimize it, just make it smaller and see if your buddy list is behind it or any other applications you have open on your desktop. Download the mxie program from the zultys server by opening a browser and entering the url for your zultys server. Eliminate your fax machine and costly fax lines, toner and paper, and use mxie for all your fax needs. View and download zultys zip 33g quick user manual online. Zultys mx series offers the mxie client for end users that integrates presence, email. Find out whether zultys or technology system integrator is better for your voip business or home needs. Your system administrator will provide you a link to download the mxie application from the pbx.
Refer to the mxie users manual for detailed information about the interface and all. Unified communications zultys business phone solutions. Zultys mobility solutions provide critical tools like voice mail access and. Zultys technologies is a premier manufacturer of communications solutions for businesses and enterprises, ranging from 10 to 10,000 users. Complete customization whether you are looking to just make calls from your computer, or are a contact center supervisor looking for a dashboard, you can completely control your experience. Mxie download mxie controls all your calling functions and lets. The awardwinning architecture of our flagship mx family of standalone media exchange servers offers innovative solutions that increase worker productivity, provide scalability for future growth and investment protection, and fully integrates. To avoid problems with voice quality or system access you need to make sure your zultys phone system is running release 15. Mxie lets you send, receive, store, and forward your faxes. Try free download manager fdm latest versions of mxie. To turn on, press the reset button for 1 second and the server will start up. To shut down, press and hold the reset button for 3 to 5 seconds until one of the 3 green lights turns amber. Mx premises systems official zultys distributor uk. Welcome to the zrc zultys reseller center the central portal for authorized resellers only.